At StudiozMagic, we aim to maintain transparency and customer satisfaction. Please read our Refund and Returns Policy carefully before making a purchase.
No Return or Exchange Policy
Due to the nature of our products and services, we follow a strict No Return or Exchange policy.
However, if a return or exchange is applicable for a specific product, it will be clearly mentioned on that product page and will be subject to the applicable terms and conditions.
Unboxing Requirement
If a return or exchange request is allowed for a product, customers must provide a proper and uninterrupted 360-degree video recording of the product unboxing as proof.
The video must clearly show:
- The sealed package before opening
- The complete unboxing process
- The product condition inside the package
Requests without proper video proof may not be accepted.
Shipping Time
Orders are typically processed and shipped within 5 to 7 business days, depending on the product and delivery location.
Contact Us
If you have any questions regarding this policy, please contact us:
StudiozMagic
Email: support@studiozmagic.com
Website: www.studiozmagic.com